Oziko.com

Do you offer pickup in store or at the Oziko offices?

Is Oziko a Canadian business?

Is Oziko a secure purchasing platform?

What are the delays for shipping physical items (CD, vinyl, etc.)?

I made a mistake entering a shipping address, my postal code or my email. Can I make a change?

I received my tracking number from Canada Post but there is no shipping information yet. What can I do?

I noticed that payment is only available via PayPal on your website. Do I need a PayPal account to purchase with you?

I received a defective or broken item. What should I do?

Oziko is a new distributor, what guarantees do we have that our purchases will be safe?

Harmonium symphonic

Is the Harmonium Symphonic album sold on Oziko.com also available in store?

Are the tracks from Harmonium Symphonic available on streaming services such as Spotify and Apple Music?

Can the tracks from Harmonium Symphonic be added to streaming services such as Spotify and Apple Music?

I bought the digital version of Harmonium Symphonic, and I did not receive my download link. What can I do?

Is there a recording error on disc #1, track 7 on the song “Pour un un instant”?

General technical questions

I am having difficulties downloading and listening to the music on my smartphone or my tablet, can you help me?

I am not sure which file format is right for me to download. Can you help me?

I am having difficulties listening to the music on audio devices such as Sonos, Bose and others. Is there anything I can do?

Can I add the files to my iTunes Library?

I purchased a digital album and the download did not work. What can I do?